Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
7.0
Location
7.3
Service
6.3
Dining
6.7
Guest reviews
6.6/10
based on 5 reviews
3.5/5
based on 748 reviews
6.9
6.9/10 based on 1076 reviews
#1 of 1 hotels in Annesley based on Tripadvisor
Joseph
United Kingdom,
November
2023
7.4/10
The hotel offers good facilities and despite some missing items like the kettle and heating on the towel rail, I would still recommend it to friends and family. The service was fantastic except for an issue during check-in. The location, although a bit isolated, proved convenient for our needs. The dining experience was generally good, although more variety in the cooked options would have been appreciated.
Rooms
7.0
The rooms are now a bit tired, missing advertised items like a kettle, heating on the towel rail, hair dryer, and iron.
Service
8.0
Overall, the service was excellent, with friendly and attentive staff. However, encountered an issue during check-in where I was charged for extra guests and had to fill out 3rd party payment forms.
Location
7.0
The location is a bit unusual, situated in the middle of a business park, making it quiet on weekends but busy on weekdays. Still, it was convenient for our purposes.
Dining
8.0
The dining experience was good, with a nice selection of dishes and good quality. However, more focus on guest attention would have been appreciated.
Facilities
7.0
Facilities are good with notable improvements, like the availability of huge pastries, but some areas could still be enhanced for a better experience.
Michael
United Kingdom,
October
2023
6.6/10
The hotel had a mix of positives and negatives. The rooms, despite the smell of bleach, had some cleanliness issues with marks on walls and dust. On the bright side, the rooms were spacious, and I particularly enjoyed the brick wall decor. The shower was refreshing with hot water, and there were plenty of towels available.
Rooms
7.0
The rooms were spacious and had a lovely shower, although cleanliness could have been better.
Service
5.0
The service was varied, ranging from friendly to unhelpful. Some staff members seemed inexperienced and slow, which affected the overall service quality.
Location
8.0
The location was great, offering easy access from the motorway. It was comfortable and felt homely, making it a convenient choice for travelers.
Dining
6.0
The dining experience was mixed. The food was fine but overpriced, and some dishes were overcooked. Additionally, the service could be improved as my table was cleared without checking if I wanted anything else.
Facilities
7.0
The hotel offered standard facilities, but there wasn't anything exceptional worth highlighting.
Harry
United Kingdom,
October
2023
6.6/10
The hotel is in a lovely location with nice decor and a comfortable ambiance. However, being situated in the middle of a business park can feel isolated on weekends and bustling on weekdays. The dining options, although prompt and tasty, are a bit bland for the price, while the rooms, though modern and spacious, lack sufficient power sockets and USB charging points.
Rooms
7.0
The room was spacious with a modern bathroom to match. However, it was a bit on the small side and lacked power sockets and USB charging points.
Service
6.0
The staff appeared a bit sour-faced but were efficient in attending to our needs. However, the overall service was good with room service and other amenities available.
Location
7.0
The location is nice and comfortable, but being in a business park can feel odd with the emptiness of weekends contrasting the busy weekdays.
Dining
6.0
The dining experience was prompt and tasty, but the food was a bit bland and unimaginative for the price.
Facilities
7.0
The facilities are adequate with room service, dry cleaning, and a comfortable dining area. Yet, improvements could be made to enhance the overall experience.